AlipayHK
For Users with an Existing AlipayHK Account
- Log in to the eClass Parent App and select "Payment Records" (繳費紀錄).
- Top-up: Tap the "Top-up" (增值) button within "Payment Records" to add funds via the AlipayHK App.
- Select the "Top-up Amount" (增值面額) and proceed to pay using the AlipayHK App.
- The eClass Parent App will automatically redirect you to the AlipayHK App during the process. The AlipayHK App will display the top-up amount again; if the amount is correct, tap "Confirm Payment" (確認付款) to proceed.
- Enter your 6-digit transaction PIN in the AlipayHK App.
- Once completed, the AlipayHK App will show a "Payment Successful" message. After a short countdown, you will be automatically redirected back to the eClass Parent App.
- The eClass Parent App will display the transaction details. Tap "Success" or "Complete" to return to the "Transaction Records" page.
Processing Time: Transactions settled before 9:00 a.m. on a working day will be reflected in the student's e-Account after 6:00 p.m. on the same day (excluding public holidays).
For Users without an AlipayHK Account
- Install the AlipayHK App on your mobile phone.
- Account registration is free and takes approximately 2 minutes.
- If you already have a Taobao account, you may select "Taobao Quick Login" (淘寶用戶快速登入).
- Otherwise, select "New User Registration" (新用戶註冊).
- Once the account is set up, follow the steps listed above for "Existing AlipayHK Users" to top up the student account.
Important Notes
- Starting from August 31, 2021, an annual fee of HK$10 will be charged per student for all online top-ups made via AlipayHK. This allows for unlimited top-ups throughout the year.